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RH ANDERSEN - Partnering for Success!

Following is a list of frequently asked questions which we hope will assist you in planning your transition audit. While the answers to these questions may vary slightly from registrar to registrar most accredited registrars will follow the procedures and processes outlined below:

Frequently Asked Questions (FAQs):

Who can I contact for answers to technical or ISO standards-related questions?

You can talk to your auditors or contact our technical support team at 203 877-8088 M-F, 8:00am - 7:00pm EST

CLICK ON THE TOPIC BELOW TO VIEW Q&A RELATED TO THAT TOPIC.

ISO for Social Services

ISO and Social Responsibility

How is  ISO Different from TQM

What is RH ANDERSEN's success ratio in getting a company through the ISO certification process?

Can RH ANDERSEN perform my pre-assessment audits?

Can RH ANDERSEN help me with my documentation?

Can RH ANDERSEN help me select a registrar?

Can RH ANDERSEN perform my internal audits?

Can RH ANDERSEN perform supply chain audits?

Can RH ANDERSEN perform Heat Treat audits to Ford's specifications?

Can RH ANDERSEN calculate the zone of uncertainty for my equipment as per 17025?

Can RH ANDERSEN help me with CE Mark requirements?

Can RH ANDERSEN help me address CMDCAS requirements for my ISO 13485 shop?

Can RH ANDERSEN help me transition my QMS to the latest release of the Standard?

Can RH ANDERSEN help with with HACCP and food safety requirements?

Can RH ANDERSEN help me with ISO 22000?

Can RH ANDERSEN audit my pre-ISO MIL-I-45208 System?

 

 

 

 

How is ISO different from TQM?           

ISO 9000:2000 is total quality management. It requires management of every process in an organization that impacts quality.TQM is not quality management, but process management --  the process of improvement. And it is not total since it only addresses one aspect of quality management --  improvement.  While ISO-9000 is a clearly defined system, TQM is a philosophy. ISO is by far superior to TQM because it offers a set of guidelines for quality management and can stand alone, while TQM can not.

 

Can RH ANDERSEN perform my pre-assessment audits?

Yes. We have been performing pre-assessment audits for more than ten years and for more than 100 satisfied customers.

 

 

Can RH ANDERSEN help me with my documentation?

Yes. We can help you with your manual, SOPs and work instructions. We can help you with you quality plan, process mapping, etc. Just ask!

 

 

What is RH ANDERSEN's success ratio in getting a company through the ISO certification process?

100%. We have never had a customer fail a certification audit. While we do not perform the actual certification audits ourselves, we can take any company that wants to get there from zero quality management to ISO compliant in 3 to 6 months.

 

Can RH ANDERSEN help me select a registrar?

At RH ANDERSEN we do all we can to help our clients control costs. That is why we have partnered with a dynamic new registrar brokerage firm that offers a wide selection of established registrars that actually compete for your business! We can help you find the best and most affordable firm to perform your certification audit. Find out more by clicking the following link: Registrar Selection Services

 

Can RH ANDERSEN perform my internal audits?

Yes. We can assume the role of your internal auditors and help you establish an auditing schedule. We can audit processes and/or elements of the Standard to ensure your operation is compliant. Email us for details or a quote for services... Click_Here  

 

 

Can RH ANDERSEN perform supply chain audits?

Yes. We can  audit your suppliers for compliance with any number of ISO specifications, Heat Treat specifications, OSHA requirements, DFARS requirements, RoHS requirements, etc. This is especially helpful if you are on the West Coast or overseas, and your supplier is on the East Coast. We have qualified auditors for automotive, aerospace, medical devices, laboratories, etc.  To find out more, email us your request ...Click_Here 

 

 

 

Can RH ANDERSEN perform Heat Treat audits to Ford's specifications?

Yes. We can audit heat treaters to W-HTX or CQI-9 or any other related specification. We have intimate knowledge of Heat Treating applications and have implemented ISO in quite a few Heat Treaters... To find out more, Click_Here 

 

 

Can RH ANDERSEN calculate the zone of uncertainty for my equipment as per 17025?

RH ANDERSEN has probably implemented more 17025 and A2LA testing Lab and Calibration Lab Quality Systems than any firm in New England. We can help you calculate Uncertainty for any type of measurement equipment.

 

 

 

 

Can RH ANDERSEN help me with CE Mark requirements?

Yes. We have extensive experience with CE Mark requirements.

 

 

Can RH ANDERSEN help me address CMDCAS requirements for my ISO 13485 shop?

Yes, we have lot of experience with CMDCAS, Canada's requirement for Medical Devices.

 

 

Can RH ANDERSEN help me transition my QMS to the latest release of the Standard?

We can both implement new systems or transition existing systems to new releases. Whether your running ISO 9001, AS9100, TS16949, QS-9000, ISO/IEC 17025, ISO 13485, etc., or are looking to implement a new system, RH ANDERSEN is your one-stop solution for Quality Systems.

 

 

Can RH ANDERSEN help with with HACCP and food safety requirements?

Can RH ANDERSEN help me with ISO 22000?

Yes! We can help you integrate ISO 22000 with your existing HACCP program or implement HACCP and/or ISO 22000 and other critical inspection controls for food safety. Find out more here.

 

Can RH ANDERSEN audit my pre-ISO MIL-I-45208 System?

 

Yes. We can audit to MIL-I 45208, and prepare you for your next government audit! We will also help you transition to ISO if desired.

 

 

Find out more...

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